Effective Date: 20 July 2025
Welcome to GifteriumTown.com, operated by Filmarium Town LLP (“we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of information in connection with the services we provide, including:
a. Personal Information
When you place an order or contact us, we may collect the following:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely via third-party gateways like Razorpay)
- IP address and device/browser details
b. Non-Personal Information
We may collect anonymous data such as:
- Browser type and version
- Referring website or URL
- Time and date of visit
- Clickstream data
- Geographic location (general)
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders
- To manage customer support and respond to your queries
- To improve our website, products, and customer experience
- To send you transactional emails, order updates, and promotional offers (if opted-in)
- For internal analytics and security purposes
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:
- Service providers (e.g. shipping partners, payment gateways like Razorpay, and email marketing tools)
- Law enforcement or government agencies if required by law or for legal proceedings
- Analytics and advertising tools (e.g. Google Analytics, Facebook Pixel), used to improve our services
All third parties are required to handle your information securely and lawfully.
4. Payment Processing
We use trusted third-party payment gateways like Razorpay to handle payment transactions. We do not store your credit/debit card information on our servers. All payment details are encrypted and processed securely.
Please refer to Razorpay’s Privacy Policy for more details on how your payment data is handled.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, including:
- Remembering your login and cart contents
- Collecting anonymized analytics data
- Customizing content and offers
You may disable cookies via your browser settings, but doing so may affect some features of our website.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your personal data
- Withdraw consent to marketing communication at any time
- Request restriction of data processing in certain situations
To exercise these rights, please contact us at support@gifteriumtown.com.
7. Data Security
We take your data security seriously. We implement appropriate technical and organizational safeguards to protect your personal data from unauthorized access, alteration, or disclosure.
However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
8. Retention of Data
We retain personal data only for as long as necessary:
- To fulfill the purpose for which it was collected
- To comply with legal, tax, or regulatory obligations
- For resolving disputes or enforcing our agreements
9. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices of such external websites. We encourage users to read their privacy policies separately.
10. Children’s Privacy
Our website is not intended for children under the age of 18 or should be accompanied under supervision of parents. We do not knowingly collect personal data from children. If we become aware that we have unintentionally collected such data, we will take steps to delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated Effective Date. Continued use of the website after such updates constitutes your acceptance.
12. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your data, please contact us:
Gifterium Town
A brand of Filmarium Town LLP
Email: [support@gifteriumtown.com]
Website: https://www.gifteriumtown.com
Registered Office: 3rd Floor, Royal Arcade, Raghunathpur, Bhubaneshwar, Odisha – 751024